Refund

Refund Policy

This larocheposay page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to larocheposto.shop.

How larocheposay handles support
The following support guidance applies to the larocheposay storefront at larocheposto.shop. For return or exchange assistance, contact Support@larocheposto.shop or 303-519-3094.

How larocheposay handles condition of returns
For larocheposay customers at larocheposto.shop, this section explains condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What larocheposay customers should know about starting a request
The following starting a request guidance applies to the larocheposay storefront at larocheposto.shop. To start a return or exchange, contact us at Support@larocheposto.shop before sending the item. Once the request is approved, larocheposay will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from larocheposay on eligibility
Customers using larocheposto.shop can rely on the following larocheposay guidance about eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

order problems at larocheposay
This order problems section covers orders and visits through larocheposto.shop for larocheposay. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

exceptions at larocheposay
The following exceptions guidance applies to the larocheposay storefront at larocheposto.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

refund timing at larocheposay
larocheposay publishes this refund timing guidance for customers using larocheposto.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Merchant Information
Business name: larocheposay
Brand name: larocheposay
Email: Support@larocheposto.shop
Phone: 303-519-3094
Physical address: 915 W 16th St, Pueblo, Colorado, 81003, United States